£9 a seat. Everyone else? £11 £15 £20 £81.
TheHub is the cheapest all-in-one support hub on this page — and the only one with contracts and billing included. Prices pulled from published pricing pages, June 2026.
| Feature | TheHub | Zendesk | Zoho Desk | Freshdesk | Intercom | WHMCS | HelpScout | HubSpot |
|---|---|---|---|---|---|---|---|---|
| Starting price / user / month | £9 | £15 | £11 | £15 | £29+ add-ons | £14 (flat) | £20 | £81 |
| Mid-tier price / user / month | £14 | £55 | £35 | £39 | £75+ | £23 (flat) | £40 | £81 |
| Tickets & SLAs | ||||||||
| AI triage (draft / summarise / translate) | Included | Paid add-on | Higher tier | Paid add-on | Paid add-on | Higher tier | Higher tier | |
| Contracts & agreements | Basic | Higher tier | ||||||
| Pricing, quotes & billing | Add-on | Higher tier | ||||||
| Live web chat included | Paid add-on | Higher tier | Paid add-on | Paid add-on | ||||
| WhatsApp / SMS / social | Higher tier | Higher tier | Higher tier | Higher tier | Higher tier | |||
| Email-to-ticket | ||||||||
| Multi-brand | Higher tier | Higher tier | Higher tier | Higher tier | Higher tier | Higher tier | ||
| Reporting & CSV export | Limited | Limited | ||||||
| SSO (SAML / Google / Microsoft) | Business | Enterprise | Enterprise | Higher tier | Enterprise | Higher tier | Enterprise | |
| Setup time | Minutes | Days | Days | Days | Days | Days | Hours | Days |
| Contract length | Monthly or annual | Annual | Annual | Annual | Annual | Monthly | Monthly or annual | Annual |
| Free migration help |
Competitor pricing converted from USD where applicable. Names and trademarks property of their respective owners.
Switching from one of these?
We do the migration for free — CSV import for tickets, contacts and contracts, plus a guided call. Tap any to see the full side-by-side.
Switch from Zendesk Suite
Paying £55/agent for the Suite tier? Same tickets, same SLAs, same AI — £14 a seat with us. We import your tickets, macros and views in a single session.
Switch from Zoho Desk
Zoho starts at £11. We start at £9 — and chat, AI and multi-brand are all included, no upsell to Enterprise.
Switch from Freshdesk
Freshdesk Pro is £39. TheHub Team is £14. Same tickets, same SLAs, plus the AI Freshdesk hides behind add-ons.
Switch from Intercom
Intercom Essential is £29 before Fin charges. We're £14 flat — web chat and email in one inbox, no per-resolution fees.
Switch from WHMCS
WHMCS is £14 flat for billing with tickets bolted on. We're £9 for a real ticketing system with billing built in.
Switch from Help Scout
HelpScout is £20. TheHub is £9. Same simplicity, plus SLAs, AI, contracts and billing without a second stack.
Switch from HubSpot Service Hub
HubSpot Service Hub Pro is £81/seat. Ours is £14. Pull your tickets, contacts and contracts across in an afternoon.