Blog
Notes on support, ticketing and undercutting the big players.
June 2026
Why we built TheHub — and ditched four other tools
After five years of paying Zendesk, WHMCS, DocuSign and a chat widget, we did the maths and built one hub instead.
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June 2026
AI assist that actually helps (not the buzzword kind)
Summarise, draft, translate, classify. The four AI moves that genuinely save time on support tickets.
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Coming soon
Switching from Zendesk or WHMCS in an afternoon
A practical guide to migrating your tickets, contracts and recurring invoices — without the drama.
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Coming soon
Why your contracts and your tickets belong on one record
When a customer raises a ticket, you should know their SLA tier, contract end date and outstanding invoice. In one click.
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